HOW TO PREPARE FOR YOUR REMOVAL & CLEANING

 

Your service date is approaching fast and we need your help to make sure everything goes smoothly. Please do the following BY THE TIME WE ARRIVE.

 

 

Are You Moving House With Us?

  1. SECURE A PARKING SPACE FOR US at both locations (length of at least two cars), have a parking permit ready for us (if necessary) and tell us about any weight, height, width and time restrictions
  2. BE FULLY PACKED AND LABEL YOUR BOXES (max size of a box: double-wall 16’’ x 16’’ x 16’’ and max weight 25 lbs (10 kg)
  3. DISCONNECT YOUR TV and any other audio-visual equipment
  4. LABEL YOUR FURNITURE writing down destination (use stickers which you got from us during your pre-move survey)
  5. DISMANTLE YOUR FURNITURE (if necessary)
  6. EMPTY AND DEFROST YOUR FRIDGE-FREEZER
  7. DISCONNECT ALL HOSES from your washing machine and tumble dryer
  8. THINK THROUGH IN ADVANCE where your items will go at your new home

You can see here how your moving day will look.

 

Are We Packing Your Belongings?

  1. SECURE A PARKING SPACE FOR US – at both locations (length of at least two cars), have a parking permit ready for us (if necessary) and tell us about any weight, height, width and time restriction
  2. PURGE YOU HOME OF USELESS ITEMS  – it is ineffecive to pay for having items packed professionally and then transported safely to your new home only to never use them again
  3. DISPOSE OF ANYTHING PACKERS WILL NOT PACK – there is a number of hazardous items that moving companies are not allowed to pack up and transport for safety reasons: A) Hazardous items such as corrosive, explosive and flammable materials, including weapons and ammunition, chemicals, oils, paint, etc. B) Perishables such as frozen, refrigerated or fresh foods
  4. ESTABLISH A NO-PACK ZONE  – one of your priority tasks is to select one room where you will place all the things that will be traveling with you to your new hom
  5. KEEP YOUR CHILDREN AND PETS SAFE – your young children and/or pets have no business hanging around the removal crew when the latter arrive and get down to packing your household. Arrange for someone to look after your little ones and keep them away from the whirlwind of packing activities.

 

We are an eco-friendly company striving to reduce the waste, hence whenever possible we use our reusable Packing Materials. See here what makes them better than standard cardboard boxes

 

Are We Cleaning Your Property?

  1. SECURE A PARKING SPACE FOR US and have a parking permit ready (if necessary)
  2. MAKE SURE THERE IS ACCESS TO HOT WATER AND ELECTRICITY and the switches are on
  3. REMOVE ALL RUBBISH AND PERSONAL BELONGINGS from the property
  4. TAKE DOWN ANY LAMP SHADES if you want us to clean them
  5. EMPTY AND DEFROST YOUR FRIDGE-FREEZER
  6. MAKE SURE ALL DRAINS ARE UNBLOCKED

It is important that you DO NOT CARRY OUT ANY WORK (painting, decorating etc.) during the cleaning and tell us about any time restrictions. What quality of service you can expect? See our cleaning checklist here.  

 

Have You Hired Us For Carpet Cleaning?

  1. SECURE A PARKING SPACE FOR US and have a parking permit ready (if necessary)
  2. REMOVE BREAKABLE ITEMS such as tabletop lamps and brick‐a‐brack during the cleaning process. Our liability insurance does not allow us to handle these items or to move furniture with breakables in place.
  3. REMOVE AS MANY SMALL PIECES OF FURNITURE AS POSSIBLE  such as dining chairs, ottomans, and small tables from the areas you plan to have us clean. Your technician will be glad to help move light furniture at no extra charge, such as dining room chairs. Your cooperation helps us do a better job for you. We also would appreciate the floors to be free of personal items, toys, books, etc.
  4. TELL US ABOUT ANY CONCERNS YOU MIGHT HAVE particularly those regarding spots or stains. If possible, tell the technician what caused the stain or spot. The cleaning technician assigned to your job is trained in specialized spotting procedures. He or she can evaluate spots and make appropriate recommendations.
  5. KEEP YOUR CHILDREN AND PETS SAFE your safety is our priority so please keep your children and pets away while we are working at your property

Wondering what our Carpet Cleaning proces entails? You can see it here.